Terms of Service ​

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Booking and Deposit Policy
Your event date is considered booked only when the non-refundable deposit check has been received and a confirmation of its arrival has been emailed to you. By paying your deposit, you are agreeing to all of our service terms.
 

Non-Response and Cancellation Policy
If you fail to send the deposit check, and/or do not respond to our calls/messages within a specified timeframe, you will forfeit your event date and our services will be canceled. We reserve the right to void your booking if there is no communication from you.
 

Final Head Count and Menu Selections
We require a final head count and menu selections no later than one week prior to the date of your event. Any changes to the menu and/or guest count less than 48 hours prior to the event require verbal or written approval from Pete or Gina, which may result in additional fees.
 

Cancellation Fee
There will be a cancellation fee of 50% of your invoice for confirmed parties that are canceled three or fewer days before the event date.

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Payment Policy

Payment in full is required at the end of our service on the day of the event. Cash or check are the only forms of payment we accept. We do not accept electronic payments. Thank you for your understanding. Checks can only be made out to Peter Campanile.

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Liability

PeteZeria Forno is not responsible for bodily injury, property, or consequential damage, which may result from products/services provided. We will treat your home or event space with care as if it were our own.

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Allergy Information

PeteZeria Forno's products contain, and/or are made in a kitchen which also processes: wheat, eggs, dairy, soy, and nuts. We recommend those with severe allergies obtain items from kitchens catered to allergy restrictions.

The Client is responsible for making note and having signage out for their guests of all potential allergy hazards. PeteZeria Forno will communicate their ability to accommodate allergy restrictions. Our menu on the service table lists ingredients but it is up the the client and the guest to read to be sure the items will not trigger an allergic reaction.

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If you or your guest(s) have a severe gluten allergy, such as celiac, we will not be able to provide any of our items as there is no way to prevent cross contamination of flour at the event. We take allergies very seriously and do not want to cause any reactions or flare-ups to our guests.

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Use of Event Content

PeteZeria Forno reserves the right to use all photographs, video, and other content of the event for social media and advertising purposes.

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Service Time Policy

Clients understand that PeteZeria Forno will start serving at the time agreed upon when booking. We allow up to a 30-minute delay in case of late guests, etc. If the client decides after we've already arrived and set up that they want us to start serving more than 30+ minutes after the agreed-upon service time, they may be met with additional fees of $100 for every additional 30 minutes of staff wait time.

 

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